Frequently Asked Questions
All prices are in USD.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
*We run discounts and promotions all year, so stay tuned for exclusive deals.
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 9-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us.
We always aim for make sure our customers love our product, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
If you have misspelled or auto filled in a incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 9-21 business days.
Absolutely! We are here to help you make your home beautiful! Please send us an email and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
You can contact us through our contact page! We will be happy to assist you.